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aerolynthvia

Business Finance Solutions

Privacy Policy

Your privacy matters to us. Here's how we protect and manage your personal information.

Last Updated: March 15, 2025

Information We Collect

At aerolynthvia, we collect information that helps us provide better financial education services. This happens when you visit our website, sign up for courses, or contact us directly. We're transparent about what we gather and why it's necessary.

Personal Information

  • Full name and contact details
  • Email addresses and phone numbers
  • Educational background information
  • Professional experience details
  • Learning preferences and goals

Technical Information

  • IP addresses and browser types
  • Device information and screen resolution
  • Cookies and similar tracking technologies
  • Website usage patterns and navigation data
  • Time spent on different pages

Educational Data

  • Course enrollment history
  • Learning progress and completion rates
  • Assessment scores and feedback
  • Study material download records
  • Communication with instructors

How We Use Your Information

We use collected information primarily to deliver educational services and improve your learning experience. This includes personalizing course recommendations, tracking your progress, and providing relevant study materials. We also analyze usage patterns to enhance our platform's functionality.

Your information helps us communicate important updates about courses, schedule changes, and new educational opportunities. We may also use aggregated data for research purposes to better understand learning trends and improve our curriculum design.

Marketing communications are sent only with your explicit consent, and you can opt out at any time through your account settings or by contacting us directly.

Information Sharing and Disclosure

aerolynthvia does not sell personal information to third parties. We share data only when necessary to provide our services or when required by Australian law. This includes sharing information with payment processors for course fees, email service providers for communications, and educational partners for specific course delivery.

We work with trusted service providers who assist with website hosting, data analytics, and customer support. These partners are contractually bound to protect your information and use it only for specified purposes. They cannot access your data for their own business purposes.

In cases of business transfers, mergers, or legal requirements, we may disclose information as necessary. We will notify users of any significant changes to our data sharing practices through email and website announcements.

Your Privacy Rights Under Australian Law

Under the Australian Privacy Principles (APPs), you have specific rights regarding your personal information.

Access Your Information

Request a copy of all personal information we hold about you. We'll provide this within 30 days of your request, subject to identity verification.

Correct Your Data

Update or correct any inaccurate personal information. You can make changes through your account or contact us directly for assistance.

Delete Your Information

Request deletion of your personal data, except where we're required to retain it for legal or regulatory purposes.

Restrict Processing

Limit how we use your information while maintaining your account. This may affect some service features but preserves your data.

Data Portability

Receive your data in a structured format for transfer to another service provider. This applies to information you've directly provided to us.

Lodge Complaints

Contact the Office of the Australian Information Commissioner (OAIC) if you're unsatisfied with our response to your privacy concerns.

Data Security Measures

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security framework includes both technical and administrative safeguards designed to meet industry standards.

Encryption Protection

All sensitive data is encrypted both in transit and at rest using industry-standard protocols.

Access Controls

Strict access controls ensure only authorized personnel can access your information.

Regular Monitoring

Continuous monitoring systems detect and respond to potential security threats quickly.

Data Retention and Deletion

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes. Student records are typically maintained for seven years after course completion, in accordance with Australian educational record-keeping requirements.

Account information for inactive users is automatically reviewed after two years of inactivity. We'll send notification emails before any deletion occurs, giving you the opportunity to reactivate your account or request specific data retention.

When information is no longer needed, we securely delete or anonymize it using approved data destruction methods. Some information may be retained in anonymized form for statistical analysis and service improvement purposes.

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and provide personalized content. Essential cookies are necessary for basic website functionality, while optional cookies help us understand user preferences and improve our services.

You can control cookie settings through your browser preferences or our cookie consent tool. Disabling certain cookies may affect website functionality, but you can still access most content and services.

We use analytics tools to understand how visitors interact with our website. This information helps us optimize content and identify areas for improvement. All analytics data is aggregated and anonymized to protect individual privacy.

International Data Transfers

While aerolynthvia operates primarily within Australia, some of our service providers may process data internationally. When this occurs, we ensure appropriate safeguards are in place to protect your information according to Australian privacy standards.

We carefully vet international service providers and require them to maintain equivalent privacy protections. Data transfer agreements include specific clauses ensuring your information remains protected regardless of processing location.

Privacy Policy Updates

This privacy policy may be updated periodically to reflect changes in our practices, legal requirements, or service offerings. We'll notify you of significant changes through email and prominent website notices.

Minor updates, such as clarifications or administrative changes, will be posted directly to this page with an updated revision date. We encourage you to review this policy regularly to stay informed about how we protect your information.

If you continue using our services after policy changes take effect, this constitutes acceptance of the updated terms. However, for material changes affecting your rights, we may require explicit consent before applying new provisions to existing data.

Privacy Contact Information

Privacy Officer: aerolynthvia Privacy Team

Email: privacy@aerolynthvia.com

Phone: +61 413 806 763

Mail: 190 Moorabool St, Geelong VIC 3220, Australia

For privacy-related inquiries, please allow up to 10 business days for a response. For urgent matters, please call during business hours (9 AM - 5 PM AEST).